Switalskis has made a key addition to its clinical negligence team. Helen Richardson has joined as the new clinical negligence operations lead. This role was created to support the firm’s expanding focus on clinical negligence cases.
Helen Richardson takes the helm
Helen Richardson brings over 25 years of civil litigation experience to Switalskis. She is an SRA-qualified solicitor and barrister with Higher Rights of Audience (Civil) qualifications. Her background includes representing both claimants and defendants in clinical negligence, employment, and public liability.
Helen will focus on improving Switalskis’ operations. Her goals include boosting efficiency, managing resources, enhancing client service, and strategic planning. Switalskis aims to maintain high standards in client service and operations.
Helen expressed her excitement about the role: “This is an exciting opportunity, and I’m looking forward to elevating Switalskis’ operational focus. I’ve worked with lawyers at Switalskis in the past, and the company’s values align with my own. As Clinical Negligence Operations Lead, I’m committed to helping our team provide outstanding service to clients. Everyone has been incredibly supportive and made me feel very welcome.”
Leadership’s perspective
Suzanne Munroe, director and head of Switalskis’ clinical negligence team, welcomed Helen to the firm. Suzanne emphasised Helen’s role in the team’s growth and success.
“I’m pleased to welcome Helen to Switalskis. This is a newly created role that will enhance the functionality and success of our growing team, ensuring it continues to deliver a high-quality customer experience.
“Helen has a strong track record in delivering performance. Her reputation and breadth of clinical negligence experience and legal expertise will be an asset to our team. Her appointment reflects our overall commitment to attracting, supporting, and retaining high calibre talent. I’ve no doubt she will be a great addition to our team and will help us to thrive by further developing our vision for the department.”
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