Torque Law recognised for outstanding client service

Following a year of unprecedented staff and financial growth and a recent office expansion, Torque Law has been recognised by The Legal 500. The firm has garnered recognition for delivering consistent results for its clients, achieving a new ‘5-star client satisfaction excellence’ rating.

Researchers identified only a handful of outstanding firms in the UK, including Torque Law, using data collated from client feedback over 6 years. All aspects of law firm practice were analysed, from responsiveness, efficiency, communications, and billing transparency, through to lawyer quality, industry profile and technical expertise.

Emma Whiting, partner at Torque Law, commented: “We strive to build truly excellent relationships with our clients and invest significant time and effort in ensuring that all our clients receive exceptional service from across the team. We are delighted that this accolade recognises our concerted efforts over a considerable period, and our growing reputation as a standout ‘challenger brand”.

This industry acknowledgement comes at the end of a year of growth for the employment practice. Torque Law recently closed the financial year posting a 28% increase in turnover, having grown their team and their market share over the preceding 12 months.

“We get out of bed in the mornings to help our employer and executive clients get clarity on complex employment law issues and guide them towards the best outcome. To know that our whole team is hitting the mark in the way we work means a huge amount”, Tiggy Clifford, partner, added. “Our growth plans for Torque Law will focus on ensuring that our firm culture continues to meet the needs of both our clients and our team.”

 

Image: Provided by Torque Law.
Emma Cockings
Emma is the content editor for Yorkshire Legal News. Emma is an experienced writer with a background in client-centric personal injury law for a major firm. She has attended and reported on numerous high-profile legal events in Yorkshire.