Ridley & Hall employ over 120 staff across four offices in Yorkshire. The firm is about to celebrate 100 years of operation.
Adam Fletcher, business development and IT director at Ridley and Hall comments, “We recognised some time ago that technology is the backbone of any ambitious law firm. Therefore, we set ourselves targets around virtualisation, productivity, efficiencies and improved user experience to be achieved within the next 18 months. To achieve our ambitions, we realised we must adopt a PMS that secures our future. It was only at the second attempt at going to market that we discovered PracticeEvolve, through our specialist advisers at The CS Partnership.”
“PracticeEvolve have been great from the outset. They demonstrated a deep understanding of the firm’s operations and presented a clear vision of how their software could drive progress. Importantly, they offered a user-friendly solution that doesn’t require coding expertise, a vital factor as we don’t have access to unlimited IT resources. Claire Worrall and her team at PracticeEvolve also proved all the essential functions, including Legal Aid, which is fundamental to Ridley and Hall’s business.
Clair Payne from The CS Partnership, the firm that introduced Ridley and Hall to PracticeEvolve, highlighted their role in facilitating this transformative journey. “Through a collaborative spirit and a genuine dedication to meeting client needs without making unrealistic promises, this partnership has been both enjoyable and successful.”
Claire Worrall from PracticeEvolve adds “in choosing to consolidate software and moving to PracticeEvolve, Ridley and Hall are embracing technology as a catalyst for growth, efficiency, and enhanced client service.”