York law firm Pryers Solicitors has been accredited with the Lexcel mark of quality.
Pryers, which works across personal injury, medical negligence and product liability, was assessed by an independent third party in April. The firm was officially awarded the Lexcel accreditation in June, having exceeded the excellence standards in all areas.
Lexcel, a legal practice quality mark awarded by the Law Society, focuses on achievements in practice management and client care. Firms that have achieved this accreditation have been shown to benefit from better customer service, competitive advantage and increased profitability.
Lexcel’s standards focus on seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, and file and case management.
Law firms that receive the accreditation receive fewer complaints than other practices and have an overall increased satisfaction level among their clients.
Neil Fearn, CEO of Pryers, commented: “We are delighted to have achieved this accreditation. It exemplifies the hard work and dedication of the Pryers team, as well as our achievements as a specialist clinical negligence practice.”
“We performed exceptionally well against the high standards set by the Law Society, and we look forward to continuing to embrace those standards as we continue to grow and develop as a firm.”
Pryers is a part of Pure Business Group, which bought the law firm in 2015 for £13 million.